Category: News

The Office of Information Technology is excited to announce a new way to contact the OIT Help Desk: Apple Messages! The service started with a soft launch earlier this semester and is now available to all students, faculty and staff for IT support needs. Apple Messages is an extension of OIT’s popular live chat service, […]

Microsoft has announced that as a multi-year effort, Microsoft Stream will be moving from a standalone product to a part of OneDrive and SharePoint. Simply put, Microsoft Stream is being phased out.  Although this change will be gradual and the current version of Stream will remain available for the near future, the first phase of this change […]

Office of Information Technology (OIT) announced last summer, the University’s Cisco WebEx subscription will end on Monday, August 9, 2021. Starting August 9, 2021, faculty, staff, and students will be unable to log in to the UT Dallas WebEx site and will be unable to watch or download previously recorded WebEx meetings. Faculty, Staff, and Students are encouraged […]

Starting on March 8, 2021 Galaxy, the Orion, Gemini FMS and Gemini HCM systems will have a new user interface which will provide numerous benefits for faculty and staff. This new look and feel is currently used by our students and applicants and is now being expanded to the entire UTD community. For more information […]

Updated January 2, 2021 The data center migration described below is complete. Please contact the Help Desk with any issues. Starting December 15th, the University of Texas at Dallas will begin relocating its enterprise servers from Flexential Data Center to Arlington Regional Data Center (ARDC) which is governed by the UT Shared Data Center (SDC) […]

The Cyber-Infrastructure Research Computing team in the Office of Information Technology (OIT) recently completed the move of its High Performance Computing systems, Europa and Ganymede, to the Arlington Regional Data Center (ARDC). The ARDC is one of three UT System data centers governed by the UT Shared Data Center (SDC) group on behalf of the […]

A $1.4 million National Science Foundation (NSF) grant will allow the cyberinfrastructure team in the Office of Information Technology to connect researchers with a larger support network for using supercomputers. The University will hire and train postdoctoral researchers as high-performance computer research facilitators to help researchers at UT Dallas, UT Arlington and UT San Antonio. […]

The Office of Information Technology has upgraded the University’s supported Virtual Private Network (VPN) to the Palo Alto Global Protect client. This will replace the Cisco AnyConnect VPN client. If you are still utilizing AnyConnect, please begin using Global Protect as soon as possible. Cisco AnyConnect will stop working at UT Dallas on Wednesday, July […]

The Office of Information Technology is in the process of upgrading the University’s wireless network solution from Cisco Systems to Mist by Juniper Networks. What is Mist? The Mist platform is a state-of-the-art, innovative approach to wireless that combines Artificial Intelligence (AI), machine learning, and data science with the latest wireless technologies. It delivers a […]

Updated June 23, 2020 The Office of Information Technology (OIT) is excited to announce we are “moving the mark” with Microsoft telephony functionality. On June 1 we began transitioning departments and Colleges to Microsoft Teams Voice and migrating faculty and staff emails to Microsoft 365 Exchange Online (EXO). The efforts will continue through the summer […]