UT Dallas External Phone Calls
OIT is aware of an issue affecting some external calls to the University to be disconnected and is working with Microsoft for a solution. Calls to our Service Desk are functioning normally. We will provide additional details as they become available.
Telephone Upgrade & Email Migration
Updated June 10, 2020
The Office of Information Technology (OIT) is excited to announce we are “moving the mark” with Microsoft telephony functionality. On June 1,2020 we began transitioning departments and Colleges to Microsoft Teams Voice and migrating faculty and staff emails to Microsoft 365 Exchange Online (EXO). The efforts will continue through the summer and in to the early fall semester. Microsoft Teams Voice allows you to simplify communication and collaborate more easily, all with enterprise-level security. You will receive new features such as:
- Send or receive calls from your UT Dallas phone number anywhere.
- Access your voicemail from anywhere.
- Engage UTD staff, faculty or students quickly with easy-to-use, intuitive controls from your smart phone, computer, or web browser.
- Access your favorites, speed dial contacts, or create groups of frequent contacts easily.
- Resolve critical problems in real time through video calling, desktop sharing, document co-authoring, and other features.
This is an exciting upgrade to our current phone system that we anticipate will both improve and enhance the user experience with these services and we are thrilled to bring it to you. If you have questions, need more information, or any assistance, please contact the OIT Service Desk using the information below.
assist@utdallas.edu
972.883.2911