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UT Dallas External Phone Calls

OIT is aware of an issue affecting some external calls to the University to be disconnected and is working with Microsoft for a solution. Calls to our Service Desk are functioning normally. We will provide additional details as they become available.

OIT Projects

The Information Technology team at UT Dallas is all about empowering the community. We equip students, staff, and faculty to learn and lead in a rapidly changing world. We do this by developing and providing services that keep the university up-to-date with cutting-edge technology—and by ensuring best-practice support to engage our users. We work hard every day to ensure that IT resources are both accessible and cost-effective, and we hope our innovations across campus have been evident.

In Progress

Network Access Control Project

The Office of Information Technology (OIT) currently manages an enterprise network with over 38,000 potential endpoint connections with limited physical security.

Recently Completed Projects

New NetID System

New NetID System – Product upgrade offers strengthened security, robust access management, and strengthens internal systems.

Completed July 29, 2024

New Teams

Microsoft retired Classic Teams in March 2024 in place of New Teams.

Completed April 18, 2024

Nutanix Virtual Server

OIT migrated the current Virtual Server environment from VMware to Nutanix.

Completed December 18, 2023

Campus Network Building Refresh

UT Dallas finished a complete network building refresh of our core infrastructure.

Completed September 6, 2023

Archived Completed Projects
Stream Migration

OIT migrated any videos stored on Stream (Classic) to the new storage solution.

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Last updated June 6, 2023

Data Protection Solution Conversion Project

The Office of Information Technology have selected a new data protection solution called Rubrik.

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Last updated October 6, 2022

Atlas Service Management System Migration

The Office of Information Technology will be migrating the Atlas service to TeamDynamix management system.

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Last updated June 15, 2022

VPN Upgrade
Wireless Upgrade

UT Dallas is excited to have started a complete wireless upgrade and replacement project for all indoor and outdoor areas around campus.

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Last updated April 22, 2022

Data Center Move

On December 15th, the UT Dallas relocated its enterprise servers from Flexential Data Center to Arlington Regional Data Center (ARDC) which is governed by the UT Shared Data Center (SDC) group on behalf of the UT System.

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Last updated January 2, 2021

High Performance Computing Systems Moving

The Cyber-Infrastructure Research Computing team in the Office of Information Technology (OIT) recently completed the move of its High Performance Computing systems, Europa and Ganymede, to the Arlington Regional Data Center (ARDC)

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Last updated August 12, 2020

VPN Upgrade
Upgrade to UT Dallas Virtual Private Network (VPN)

The Office of Information Technology has upgraded the University’s supported Virtual Private Network (VPN) to the Palo Alto Global Protect client.

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Last updated June 23, 2020

Telephone Upgrade & Email Migration

On On June 1, 2020, we began transitioning departments and Colleges to Microsoft Teams Voice and migrating faculty and staff emails to Microsoft 365 Exchange Online (EXO).

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Last updated June 10, 2020