UT Dallas External Phone Calls
OIT is aware of an issue affecting some external calls to the University to be disconnected and is working with Microsoft for a solution. Calls to our Service Desk are functioning normally. We will provide additional details as they become available.
News & Events
Latest News
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2022 IT Forum
Technology is constantly evolving, and we want to do our best to keep you up-to-date and informed about the latest in workflow, productivity, and communication tools. The purpose of our forum is to engage and inform the University community about technology at UT Dallas. Our goal is to foster a spirit of teamwork and collaboration among… Read More
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UTD at the Optical Fiber Communication Conference
Optical Fiber Communication Conference (OFC), the world’s leading conference and exhibition for optical communications and networking professionals, returned “live” to San Diego in 2022 after a going virtual due to COVID-19. This premiere industry event hosted approximately 8,000 participants and 430 exhibiting companies. The conference, trade show, and OFC Live programming produced high quality interaction… Read More
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Alienware Products on display at TechBar
Thanks to Dell Technologies for partnering with us! The Office of Information Technology (OIT) has installed Alienware gaming equipment at the Techknowledgy bar. Alienware products have a unique out-of-this-world design- a standout choice for gaming, with the horsepower and performance you need for glitch-free gameplay. Through the latest in Dell technology, the equipment highlights on performance, strength, and speed… Read More
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Atlas Service Management System Migration
The Office of Information Technology will be migrating the Atlas service, currently on the Cherwell platform, to TeamDynamix management system on December 10, 2021 beginning at 11:00 pm. With this IT Service Management tool, multiple university departments will be able to manage service requests, incidents, and inquiries from their customers, with the benefit of enhanced collaboration between… Read More
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Now Available: Contact the OIT Help Desk via Apple Messages
The Office of Information Technology is excited to announce a new way to contact the OIT Help Desk: Apple Messages! The service started with a soft launch earlier this semester and is now available to all students, faculty and staff for IT support needs. Apple Messages is an extension of OIT’s popular live chat service,… Read More