UT Dallas External Phone Calls
OIT is aware of an issue affecting some external calls to the University to be disconnected and is working with Microsoft for a solution. Calls to our Service Desk are functioning normally. We will provide additional details as they become available.
NetID Access Change
The types of resources you can access with your NetID depend on the access level of your account. The access level of your account is re-evaluated every semester. Your NetID access level may change when there is a change in your UTD affiliation status. The following scenarios can lead to such a change in affiliation:
- Applied to UTD.
- Admitted to UTD or current student, not enrolled in current semester (If you are enrolled for an upcoming semester, your account status will be re-evaluated and updated close to the start of that semester).
- New student, enrolled in current semester.
- New hire, staff or faculty.
- No longer attending school at UTD.
- No longer working at UTD.
- Retired from UTD.
You may receive advance notification about a NetID access change in some of the above listed scenarios. These emails are sent when your account is transitioning from Standard level access to Basic, Basic to Dormant (Students only), or Basic to Webapps Only (Faculty only). Please see the below table for a quick reference on what access is allowed at each level.
| Affiliation | Access Level | UTD Computer and Personal Drive Access | CometNet and VPN Access | Web Applications i.e. Galaxy | |
|---|---|---|---|---|---|
| Staff Faculty Student Enrolled in Current Semester Guest | Standard |  | | | |
| Admitted to UT Dallas Student not Enrolled in Current Semester Retired from UTD | Basic |  | | | |
| Applied to UTD Former Employees (up to 3 years) | NetID Only | | | | |
| Former Students 1 year from last semester attended Former Employees 3 years from last day of employment Guests no longer sponsored | Dormant Removed Expunged | | | | |
If you receive such a notification, but believe it is in error; please contact your area of affiliation as listed below (Please Note: If you are enrolled for an upcoming semester, your account status will be re-evaluated and updated close to the start of that semester):
Faculty and Staff: Please contact the Office of Human Resources 972-883-2221 or email at jobs@utdallas.edu.
Applicants and Newly Admitted Students: Please contact the Office of Admission and Enrollment Services at 972-883-2270 or 1-800-889-2443 or email at admissions-status@utdallas.edu.
Current Students: Please contact the Office of the Registrar at 972-883-2342 or email at records@utdallas.edu.
