Artificial Intelligence & Generative AI Services at UT Dallas
The Office of Information Technology (OIT) at The University of Texas at Dallas offers comprehensive support for artificial intelligence (AI) and generative AI (gen AI) initiatives. Our services are designed to assist faculty, staff, researchers and departments in integrating AI/gen AI tools into their workflows effectively and responsibly.
Services Offered
AI/Gen AI Consultation
OIT provides expert guidance on various aspects of AI and gen AI, including:
- Data Indexing Strategies: Optimizing data organization for efficient AI processing.
- Advanced Semantic Search Capabilities: Enhancing search functionalities using AI.
- Embedding Techniques: Using methods to turn data into numerical form for AI models.
- Adherence to Proprietary Data Restrictions: Ensuring compliance with data usage policies.
- Strategic Model Recommendations: Advising on suitable AI models for specific use cases.
- Tailored Recommendations for Language Models: Assistance in selecting and implementing language models that balance performance and cost-effectiveness, catering to various scales and modalities.
- Retrieval Augmented Generation (RAG) System Support: Assisting with project evaluation and guidance for developing and integrating retrieval-augmented generation (RAG) systems.
- Assistance with AI/Gen AI Tools: We offer support and answer questions on various tools such as Microsoft Copilot, Microsoft 365 Copilot, Microsoft Copilot Studio, Azure AI Foundry (formerly AI Studio), Azure OpenAI Studio, Amazon Bedrock IDE, Amazon SageMaker Studio, Amazon Q.
Getting Started
For personalized guidance on selecting and utilizing AI tools and models effectively with OIT experts, fill out the respective Atlas tickets:
- General Inquiries or Assistance: Submit the AI/Gen AI General Request/Help form for information or help regarding AI/gen AI tools.
- Consultation Requests: Initiate the consultation process by submitting the Request AI/Gen AI Consultation form.
- Reporting Issues: Report any issues with AI/gen AI tools across campus by submitting the Report AI/Gen AI Issue Service form.
Eligibility
Our AI/Gen AI services are available to:
- Faculty
- Staff
- Researchers
- Departments
For more detailed information and to submit service requests, please visit our AI/Gen AI Consultation Service Page.
Best Practices for Utilizing Gen AI at UTD
- Data Privacy: Avoid entering university, personal, research or sensitive information into public AI platforms unless confirmed they have a non-training agreement with us.
- Ethical Usage: Employ AI-generated content responsibly, ensuring academic integrity and transparency.
- Do Not Use AI-Generated Solutions Directly: Always verify the accuracy and relevance of AI-generated content before using it further.
- Unauthorized Third-Party AI Chatbots: Using Unauthorized Third-Party AI Chatbots such as Otter.AI and Read.AI is not supported by OIT. For more information read the Third-Party AI Chatbots article.
- AI/Gen AI Initial Guidelines: For comprehensive guidelines and further information, refer to the OIT’s Initial Guidelines for Gen AI.
UTD aims to innovate and ethically use AI/gen AI to prepare students and faculty for success in a rapidly changing tech world. For any inquiries, email the OIT Gen AI Team at oitgenaiteam@utdallas.edu.