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UT Dallas External Phone Calls

OIT is aware of an issue affecting some external calls to the University to be disconnected and is working with Microsoft for a solution. Calls to our Service Desk are functioning normally. We will provide additional details as they become available.

Human Capital Management

About HCM

The primary clients of the HCM group are:

The primary responsibility of the HCM group is the maintenance, development and support of the enterprise-wide administrative business systems of the university:

  • Human Capital Management (HCM)
  • Several supporting ancillary systems

How to Submit a Work Request Ticket

All requests for modifications, changes to existing processes, or data feeds should be initiated with a JIRA Work Request Ticket. Upon submission of the ticket, the customer(s) will be contacted by an OIT staff member. The approval process for requests includes review and prioritization by the Digital Transformation Group.

Services

All requests for work; bug fixes, enhancements, new features, etc. should be entered into the appropriate JIRA work request system project, listed below. They should include as much detail as possible and, when feasible, any appropriate attachments.

If you need assistance or do not have access to JIRA, please refer to the JIRA page for more information.

Benefits
  • Benefitfocus
  • Biographical/Demographical Data
  • Benefits Payroll Dedication
  • Benefits Deduction Register
  • Consolidated Billing
  • Deduction Maintenance
  • Premium Settlement
  • Benefits Validation
  • ACA Core
  • ACA IRS – Benefits Plans
  • Total Rewards
  • Annual Enrollment
  • Retirement Contribution Limits
  • Primary Job Maintenance
  • THECB ORP Reporting
  • Benefits Adjustments/Load to Payroll
  • Flex/Flex Remittance
  • UT Retirement Manager
  • Human Capital Reports
Employment
  • PeopleAdmin Job Data
  • Maintain Jobcode
  • Lonestar State Service Longevity
  • Affirmative Action EEO Groups
  • Tenure Status
  • OFCCP Reporting
Employee Relations
  • Employee Tuition Assistance
  • Service Awards
  • Communication Portal
  • Remote Work Agreement
  • The Work Number
Payroll
  • Direct Deposit
  • W-2 Forms and Processing
  • W-4 Forms
  • Payroll Calc
  • Payroll Confirm
  • VACACC & WCI Automation
  • PSHUP Paysheet Upload
  • SSA Process
  • Balance Adjustment
  • Tax Reporting
  • Load Time & Labor Process
Time and Labor
  • Time Entry
  • Time Approval
  • Time Administration
  • T&L Mass Enroll
  • NTR
  • HOL Mass Processing
  • Comp Time Enrollment
Data Management
  • ePAR Actions
  • ePAR Approval Group
  • State HRIS
  • TEAM/TRS
  • Summer Roll
  • Fiscal Year Roll
  • IPEDS Reporting
  • Campus Email Loa
  • PS As of Date Update
  • ID Change process
Commitment Accounting
  • Automated Retro Posting
  • Pay Distribution Process
  • Encumbrance Process
  • DBT FY Load
  • Budget Reporting
Position Management
  • Add Position
  • Update Position
  • Department Request Update
Absence Accounting
  • Absence Request
  • Leave Calculation
  • Absence Conversion Processing
  • Extended Absence
Training Administration
  • Manage Online Classes
  • Course Evaluations
  • Training Emails
  • Training Reporting
Performance Management
  • Annual Appraisal
  • Probationary Appraisal
  • Approvals
Interfaces
  • Maxient Interface
  • Library Interface
  • Comet Card Interface
  • Concur Interface
  • BPLogix Interface
  • Benefitfocus
  • Payroll Check to Treasury Interface
  • Positive Pay Interface
  • Onbase Interface
  • Sympa Interface
  • eLearning Interface
  • Compass Interface
  • TINS Interface
  • Combo Code Updates Interface
  • Keys Database Interface
  • Concur Interface
  • Relations to Institutions Interface
  • CS Presence Interface
Identity Access Management
  • Identity Management Feed – Faculty
  • Identity Management Feed – Staff
  • Identity Management Feed – Student Workers
  • Identity Management Feed – Retirees
  • Identity Management Feed – Contractors
  • Identity Management Feed – Former EE
  • Identity Management Feed – Department Data
Change Control

Technical Development Responsibilities

Develops and maintains programs and processes within the ERP system.

Develops and maintains interfaces to and from the ERP system.

Leads design efforts for new processes and enhancement to existing processes.

Performs systems development and manages multiple development tasks as necessary. 

Functional Analysis and Application Consulting Responsibilities

Provide guidance to customers on existing ERP features to identify opportunities or business process re-design. 

Continuously review current inventory of modifications to identify opportunities to rescue technical debt. 

Identify opportunities to use new technologies to improve the user experience. 

Shares process information an makes recommendations on how to improve processes and overall job execution within the team/department. 

Production Support Responsibilities

Provides high-level support and troubleshooting of all issues related to functional processes that are not working to the business community satisfaction. 

Provides backup support and assistance to other team members.

Research, coordinate, retrofit code changes and make recommendations on application of maintenance and upgrades.

Creates data fixes and code line updates to resolve reported production issues.