by Pedro Morales · July 6, 2020

Upcoming Changes to WebEx Features

In an effort to help mitigate budget impacts due to the rapid and unforeseen shift to remote work and preserve University resources, the Office of Information Technology will be reducing the options participants are offered in the current Cisco WebEx environment.

Beginning Sunday, Aug. 16, the “Call Me” and Toll-free call-in features will no longer be available. However, you can continue to use WebEx through “computer audio” and toll call-in as the remaining options for connecting to a meeting.

What does this change mean?

Users will still have access to the “Call In” feature using a single call-in Toll number. All other WebEx functionality will remain the same.

What will happen to recurring meetings using WebEx?

Users will still be able to access all of the recurring meetings on their calendar; just without the functionality of the above-mentioned features. The changes will populate automatically to any existing recurring meetings.

Is WebEx my only option for conference calls?

Users have Microsoft Teams which will offer much of the same functionality as WebEx. OIT is currently transitioning schools and divisions to Microsoft Teams Voice.

How long will WebEx be available?

The current contract will be active through August 31, 2021. After that time, WebEx will no longer be available as a UTD-provided video conferencing tool.
Our goal is to preserve the tools that are important to our faculty and staff and remain responsive to the needs of our stakeholders, while also being fiscally responsible. We appreciate your support and understanding to these changes.
If you have any questions or concerns about this change, please contact the OIT Help Desk.