Keep Americans Connected Pledge

FCC Chairman Ajit Pai has called on broadband and telephone service providers to promote connectivity for Americans impacted by the disruptions caused by the coronavirus (COVID-19) pandemic.

This information is kept for archived purposes, but is not being updated.
Updated March 17, 2020

On March 13, 2020, the Federal Communications Commission (FCC) launched the “Keep Americans Connected Pledge.” Ajit Pai, FCC Chairman, released a press release emphasizing the importance of keeping Americans connected as the country experiences serious disruptions caused by the coronavirus (COVID-19) outbreak. The pledge reads as follows:

Given the coronavirus pandemic and its impact on American society, [[Company Name]]
pledges for the next 60 days to:

(1) not terminate service to any residential or small business customers because of their
inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
(2) waive any late fees that any residential or small business customers incur because of their
economic circumstances related to the coronavirus pandemic; and
(3) open its Wi-Fi hotspots to any American who needs them.

Several major service providers have already taken the pledge. OIT has compiled a list of resources for students, faculty, and staff in the UT Dallas community from the major local service providers and their response to the Keep Americans Connected Pledge.

Service Providers

Please check with your service provider for their policies and services.