Install and Connect to GlobalProtect VPN (Windows)

Table of Contents

• Installing GlobalProtect 
• Connecting to GlobalProtect
  • Firefox

Installing GlobalProtect 

• Open your preferred web browser.
• Navigate to utdvpn.utdallas.edu and enter your UT Dallas credentials to sign in.
  • If you are not already authenticated through Duo, you will be asked to do so via a push notification, text message, or phone call.
  • Visit Knowledge Base - Duo for more information on how to get enrolled in Duo.

• If you do not know which version is apt for your device, follow the instructions below.
  • Select the Start button > Settings > System > About > Device specifications > System type, and see if you are running a 32-bit or 64-bit version of Windows. 
  • Under Windows specifications, check which edition and version of Windows your device is running.
• Select Download Windows 64-bit GlobalProtect agent or Download Windows 32 bit GlobalProtect agent, depending on your Windows version.

• After downloading the GlobalProtect Portal installer, you can save it to your Downloads folder or another preferred location.
• Open the GlobalProtect Portal MSI file and select Next.

• Select the folder you want GlobalProtect installed in (or use the default) and select Next as shown below.

• You will see the latest version of GlobalProtect installed on your system, as shown below.

• Choose Close once the installation is complete.

• It will automatically open a web browser for you to sign in with your UTD NetID and password.

• Authenticate using Duo via a push notification, text message, or phone call.

• Please check the "Always allow utdvpn.utdallas.edu" to open links of this type in the associated app and click Open GlobalProtect.
  • GlobalProtect may take a few seconds to reach the connection.

• Open the GlobalProtect VPN app; it will display a “Connected” message informing that you are actively connected to the UT Dallas VPN, as shown below.

Firefox

• If you have Firefox as your default browser, you must log in using your UTD credentials and authenticate via DUO.

• Check the "Always allow utdvpn.utdallas.edu" to open this type of links in the associated app.

• Also, check the box for "Always use this application to open globalprotectcallback links." Select Open Link.
  • Now you will be connected to the VPN.

• Open the GlobalProtect VPN app; it will display a “Connected” message informing that you are actively connected to the UT Dallas VPN, as shown below.